Frequently Asked Questions
Find the right equipment:
WATURA offers a complete range of equipment dedicated to the water treatment sector.
WATURA is also the possibility to find standard or custom products that are not listed in our online catalog, thanks to
a wide choice of brands and through our expertise sourcing technical products. This enables us to provide technical
solutions for your water treatment facilities.
If ever you do not find in our catalog equipment or reagent which fits you needs, complete the request for quotation
online, we will be able to answer your needs within the best reasonable delays.
Ordering:
You have found the product you are looking for?
- Step 1 :
- In the cart box, select the desired quantity. Then click the “add to cart” button.
The product will be automatically added to your cart.
You can add to your cart as many products as you like by repeating the operation with other products of our catalog - Step 2 :
- You want to remove products from your shopping cart or simply validate your cart?
Click on the shopping “Cart” located in the top right of your screen. You will be able to view the products in your cart.
Click on ”Request a quotation” and complete the contact form. The content of your cart and contact information will be sent to us. - Step 3 :
- We will send you a final quote with a confirmation as soon as possible.
The packing and delivery:
WATURA offers a logistic tailored to your emergency.
Depending on your requirements and upon request, we can organize inspections
with third parties such as VERITAS / SGS / COTECNA or others.
Our packing solutions, in line with European standards S.E.I. (Industrial Packaging Specifications),
ensure the best protection of your equipment during transport and storage.
The choice of shipping by road, sea, air or express will be studied jointly with you in order to meet your
requirements.
The installation and commissioning:
Our experience in project management and site supervision is the result of our many references
in water treatment plants turnkey contracts worldwide.
This experience enables WATURA to select local companies able to realize the installation of equipments
During the execution of the contract, they can be supervised by experienced supervisors delegated by WATURA, ensuring a
good execution of the installation of your equipments.
WATURA also supervises commissioning by delegating its specialists and those of its suppliers during the start up of
the installation and the contractual performance.
The after sale service:
Our service does not end after the successful delivery of our equipment or our products!
WATURA offers an efficient customer service for all equipment.Feel free to contact us if you have questions about their operation, maintenance, repair etc.
We are here to serve you!